Payment & Wallet Operations Specialist

What is the role about?

In the next couple of years, we will be considerably expanding our operations all around Europe and you will have the opportunity to be part of it. You'll be part of the team that will make sure all payment & wallet operations run smoothly. Taking full ownership of the crypto wallet and cash management.

As a Payment & Wallet Operations specialist, you'll play a critical role in ensuring the smooth running of daily crypto & fiat operations on the Bitvavo platform. You will work closely with the Operations, Treasury, Operational Engineering, Support, and Finance teams to provide customers with a high-quality experience. 

How will you make an impact?

• Hot Wallet Management: You'll ensure continuous liquidity on the hot wallets, optimizing the allocation of funds across custody, staking, and hot wallets. This also involves following up on pending crypto transfers.
• Staking Operations: You'll take responsibility for staking the right amount of crypto assets in a risk-controlled manner, utilizing different custody and validator options. You will also identify and implement new staking opportunities, handle the administration of staking rewards and collaborate with Treasury on creating and updating our Staking-strategies.
• Listing and Delisting Operations: You'll work closely with the product, operational engineering team, and support teams to ensure a smooth end-to-end listing and delisting process. This includes setting up of custody wallets, withdrawal support, asset conversions, and user balance conversion.
• Reporting and Reconciliation: You'll be responsible for an accurate reflection of the custody and staking balances on the balance sheet and staking results in the profit and loss account in collaboration with the Finance team. You'll reconcile the balances with the blockchain, manage wallet transactions, and perform daily checks to ensure accurate balances and correct any discrepancies.
• Risk Management: Together with Risk and Treasury colleagues you'll manage risks related to hot wallet management and staking operations by keeping up to date on blockchain network upgrades, custody and validator selection and evaluation of market trends, and assessing potential risks.
  

How will you be successful?

• You have a degree in Finance, Business Administration or equivalent.
• You have at least 2 years of experience in crypto operations, treasury, or similar functions.
• You have an understanding of blockchain and crypto assets.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• You have a strong sense of ownership and responsibility.
• You're able to work in a fast-paced, dynamic environment.

Bitvavo does not accept resumes from staffing, search, or recruitment firms without a signed agreement. If you send us a resume without such an agreement, we may contact the candidate directly without any obligation whatsoever and no fee of any kind will be paid should we hire the candidate.